How it works

From a U.S. product link to your hands in Kenya

We act as your purchasing agent. You approve the goods and the charges; we handle the retailer, the warehouse, the freight and the paperwork — and tell you what is confirmed and what is still an estimate.

Start a quote request
  1. 1

    Send us the product link

    Paste a link from any U.S. store, add the size or colour you want, and tell us your delivery city.

  2. 2

    Receive your quotation

    Within 24–48 working hours we send a written quote in KSh breaking down every charge, estimated and confirmed.

  3. 3

    Approve and pay

    Approve the quote and pay through an approved method. We share payment details only from our official channels.

  4. 4

    We buy and ship

    We purchase from the retailer, consolidate at our U.S. warehouse, and ship through authorised logistics partners.

  5. 5

    Collect or receive in Kenya

    Track verified milestones to arrival, then collect in Nairobi or have it delivered to your city.

The detail

What actually happens at each stage

No black box. Here is the sequence, with the honest timing for each step.

Takes about 3 minutes

Step 1

Submit your links

Use the quote form for one item or ten. Add the exact size, colour and quantity — the details that cause 90% of purchase mistakes. We log each item separately against your reference.

24–48 working hours

Step 2

We verify and price it

Our team opens the retailer page, checks availability and size options, then builds a quote: product cost, retailer tax, U.S. domestic shipping, international shipping, our service fee and any other disclosed charge. Nothing is auto-generated.

Your decision, no pressure

Step 3

You approve and pay

You receive your quote by WhatsApp or email. Ask questions, remove items, change the shipping service. When you approve, we send verified payment details and only start buying once the payment is confirmed in our account.

3–7 days after order

Step 4

Purchase and consolidation

We buy from the retailer and have it delivered to our U.S. warehouse, where items are checked, consolidated to reduce volumetric weight, and prepared for export through authorised logistics partners.

12–21 days typical

Step 5

Shipping and arrival

Air express usually clears Kenyan customs fastest; sea consolidation is cheaper for bulky or heavy items. Milestones appear on your tracking page only after our team confirms them with the carrier.

Pricing formula

How your total is built

Each line is shown on your quotation, and each is labelled estimated or confirmed so you know what can still move.

  • 1. Product cost converted from USD at the rate on your quote.
  • 2. Retailer tax where the U.S. state charges it.
  • 3. U.S. domestic shipping to our warehouse.
  • 4. International shipping by your chosen service.
  • 5. Shopping service fee: 10% of merchandise, minimum KSh 750 per order.
  • 6. Any other disclosed charge — consolidation, insurance, special handling.

Customs duty and VAT assessed in Kenya are separate from our fee and are payable on arrival unless your quote states otherwise.

Worked example

Product cost (USD 120 × KSh 130)KSh 15,600
U.S. sales tax (8%)KSh 1,248
U.S. domestic shipping to warehouseKSh 1,100
International shipping (air, 2.5kg)KSh 5,250
Shopping service fee (10%)KSh 1,560
TotalKSh 24,758

Illustrative example only — your quotation is prepared individually and approved by our team before any payment.

What we can usually ship

  • Clothing, shoes and accessories
  • Beauty and personal care (non-hazardous)
  • Consumer electronics and accessories
  • Baby gear, toys and children’s clothing
  • Homeware, cookware and small appliances
  • Sports and outdoor equipment (non-hazardous)

What we cannot ship

  • Live animals and plants
  • Perishable food and fresh produce
  • Prescription medication and controlled substances
  • Flammable, corrosive or hazardous materials
  • Weapons, ammunition and replicas
  • Counterfeit or trademark-infringing goods

Not sure about an item? Send the link on WhatsApp and we will confirm before you pay.

Ready when you are

Found something? Send the link — we will do the rest.

Quotes in Kenyan shillings, verified payment instructions, and updates until it is in your hands.

SBShop Bridge KE

U.S.-to-Kenya personal shopping and shipping assistance — quoted in Kenyan shillings and shipped through authorised logistics partners. Independent service, not affiliated with any retailer.

Mon – Sat, 8:30am – 6:00pm EAT

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Never pay to a personal M-Pesa number. Payment details come only from our official channels.